axs transfer tickets not showing up axs transfer tickets not showing up

Remember, your friends can always transfer tickets back to you. This is the QR code you will display upon entering the venue. Show the tickets on your phone for everyone in your group. Your tickets will no longer be listed for others to buy. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Enter the recipients first name, last name and email address, or select from a list of. The Rockets App is free to download and available in the App Store or the Google Play Store. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Yes Browse your upcoming events and tap the ticket icon for the game or event you would like to send. You will enter your community username and new password and done! AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Review listing information and choose Credit Card for payout. Theyll also need to get the AXS app. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. why the hell can they just not send you the tickets in an email, as an option? and our I tried calling axs.nobody was home. How do I use the Rockets App to enter the building? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. What is AXS Official Resale and where do the tickets come from? it never happened. If they already have an AXS account set up the tickets will go in their account automatically. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). I purchased tickets for a concert back in February. Upcoming. Sign in or create an AXS account. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your Privacy Choices | Sign into your AXS Account and click Listings. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. There has to be some way, right. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. On the Review page, click the List Tickets button to finish. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Help us improve this article with your feedback. Browse your upcoming events and tap the ticket icon for the game or event you would. Yep! When I sell tickets, do I have to deal with the buyer? 2021 Vivid Seats Ltd. All rights reserved. Why did the venue decide to use AXS Mobile ID? Bought tickets for a group? Click the Transfer button next to the event in your AXS account. Otherwise you have until your friend creates an account to cancel the transfer. When I buy tickets, do I have to deal with the seller? When your tickets sell, youll receive an email informing you of the sale. Theyll also need to get the AXS app. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Easy! To login, use the same email address you used when purchasing your tickets. Youll be able to transfer money to your bank from your account on AXS.com. You've been successfully subscribed - thanks! Yes Overall, disappointing, but fair. After the switch, you will enter the email address you use to access the community in order to reset your password. i spent the next 2 hours trying to get the axs app to work and get my tickets. Yes No Still Need Help? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Then when it sells and you are paid, you transfer it using the app. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You may also review your transfers and purchase history at AXS.com. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Its up to you! | Go into the app, look at the ticket. All rights reserved. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. On the Review page, click the List Tickets button to finish. As an event draws closer, venues generate the barcodes for each ticket. If they already have an AXS account set up the tickets will go in their account automatically. Sorry we couldn't be helpful. Select the tickets to sell, and then set your price and selling options. Ability to transfer and/or sell tickets varies by show and is subject to change. You will enter your community username and new password and done! All Rights Reserved. Here we are. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. StubHub told me to call AXS and let them know this was due to the show being postponed. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. After that, the tickets will be theirs to use with the AXS app. On the review page, click the Transfer button to send the tickets. Updated a few days later TL;DR: Call the merchant that issued the tickets. may not be valid. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Do you know what number you used to contact AXS? Select the tickets to transfer and enter the recipient's information. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Thanks! At this point, you should see your tickets in the MLB Ballpark app. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Your AXS Mobile ID ticket will now show up. If your friend already has an AXS account, the tickets will be transferred instantaneously. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. When its time for the event, they can open the app to show their tickets on their phone. And you're done! Click the Sell button next to the event in your AXS Account. i will not book anything on stub hub as a result. When its time for the event, they can open the app to show their tickets on their phone. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. What if my guests arrive at different times? On the review page, click the Transfer button to send the tickets. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. No paper tickets required. Tap the gameyou are attending tap View All to see more games. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you see a Sell button next to your tickets in your account, you can sell them! They said they would get in contact with the seller and have the tickets transferred over. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Enjoy the event! After completing the account information, you may buy, sell or manage any seats in your account. Bought tickets for a group? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I purchased 2 tickets through stubhub January 2020. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Yep! Apparently it is actually AXS? What if my guests arrive at different times? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Also, to make it even more . Transferring Tickets. and need to send them to a friend, transfer the tickets through your AXS account. Customer service all the way to your seat, 2000-2022 StubHub. Transfer tickets to friends (for select events). Article. No, tickets must be scanned through the Rockets App or the AXS App. How will I know if my transfer was successful? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. After logging into the app, verify the tickets are available in the app. Stubhub assured me my tickets would be available. You may also review your transfers and purchase history at AXS.com. Third-Party Resale Tickets: Everything You Need to Know. Create an account to follow your favorite communities and start taking part in conversations. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. They should be able to tell you if the tickets are active. Click yes, retract now.And youre done! Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. This will bring you to the page to confirm the correct email associated with the order. What are my options here? Customer service all the way to your seat, 2000-2022 StubHub. Danielle is the author of this solution article. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). How do I transfer AXS Mobile ID? The event staff will scan this digital barcode to let you and your party into the event. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Your guests will need to create an AXS account to receive tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. From everyone at Vivid Seats, we hope you enjoy your event! Just follow the simple steps to make the tickets officially yours. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Privacy Policy | The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Help us improve this article with your feedback. I purchased tickets for a concert back in February. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Youll be able to transfer money to your bank from your account on AXS.com. Tickets Seat numbers it lists 13-16 ? AXS Mobile ID allows for convenience, flexibility and security. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. We are changing the way you register and sign-in to the StubHub Community. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Tap View to access the barcode and scan in for entry. However, we recommend that you transfer tickets to each person attending the event. No. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Theyll just have to create an AXS account to claim their tickets. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. On the review page, click the Transfer button to send the tickets. 2023 Crypto.com Arena. Open the App and sign in to see your tickets. | I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." i assume they will try to get me to receive the tickets using axs again. Try to contact them on their Twitter account. If you already have an AXS account, the tickets will be transferred to your account automatically. Tickets Not Showing Up In AXS Hello! Browse your upcoming events and tap the ticket icon for the one you would like to sell. The concert is tomorrow. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Mobile ID allows you to manage . If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. If your friend already has an AXS account, the tickets will be transferred instantaneously. Privacy Policy. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. No. Is there any way to get any assistance? Now we just want to get rid of them ugh. Can seats be transferred to someone who doesnt have an AXS account? After that, the tickets will be theirs to use with the AXS app. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. To view your AXS Mobile ID tickets click on your initials in the middle. Have screenshots and stuff with timestamps to also prove this is a thing. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. If you see a Sell button next to your tickets in your account, you can sell them! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Hey guys, I just joined this group so if this isnt allowed lmk. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Manage Cookie Preferences Press question mark to learn the rest of the keyboard shortcuts. Never. Cookie Notice Select the tickets to transfer and enter the recipient's information. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. On the review page, click the Transfer button to send the tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Here we are. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". We bought the tickets through AXS and we have no clue how to sell or transfer them. Terms of Service | (*If you can't remember your password, tap. Use of this website signifies your agreement to our. You should see something to transfer. AXS handles payment and delivery so buyers and sellers never interact with each other. Lindsay is the author of this solution article. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Sign into your AXS Account and click Listings. Show the ticket in the App at the entrance and get them scanned to enter. Its up to you! No. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Step 1: Download and Login into MLB Ballpark App. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Are screenshots of the barcode valid for entry? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. It got postponed and now we all cant go. The game is in 36 hours. Select the tickets to sell, and then set your price and selling options. I have a problem with AXS Tickets Are you having issues? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Press J to jump to the feed. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. If they already have an AXS account set up the tickets will go in their account automatically. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Click the Transfer button next to the event in your AXS account. What is transfer? may not be valid. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Follow the steps below to access the tickets: Did you find it helpful? Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Open the App and sign in to see your tickets. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Select the seats you would like to send. i had the exact same problem. Most mobile transfer tickets will not be immediately available. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Ask the Community Contact Support Please help. and our Before following any of the steps below, make sure you download the Official Houston Rockets App! Sorry we couldn't be helpful. Your tickets will no longer be listed for others to buy. The tickets will be delivered to the buyer automatically. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). I bought two tickets to a New York Islanders game at Nassau Coliseum. If you do not currently have an AXS account you will be instructed to create one during your purchase. I had flown from TX to NY for this show with my friend. OR. A full-service national event ticket marketplace. Theyll just have to create an AXS account to claim their tickets. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event.